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Safer play

Your Responsible Play Toolkit

Play stays fun when you stay in control. Here are the tools, the habits and the warning signs worth knowing before your next spin.

Key takeaways

  • Set purchase limits while you are calm. Lowering one is instant.
  • A time-out or self-exclusion cannot be ended early, by design.
  • If you notice warning signs, use a tool or talk to someone.
  • Free, confidential help: 1-800-MY-RESET, 24/7.

The tools, in plain terms

Every player can use these for free, and changes take effect right away.

Purchase limits

Cap what you can spend on coin purchases: daily, weekly or monthly. Lowering is instant. Raising takes a 24-hour wait.

Time-out

Step away for a set period. It cannot be ended early.

Self-exclusion

A longer break for when you need it. It cannot be ended early.

Find them in your account settings, or email support@monstersweeps.net. Full details are on the Responsible Gaming page.

Set up your limits in five minutes

  1. Pick a monthly entertainment budget. Use money you would happily spend on a night out, never money for bills.
  2. Set a monthly purchase limit at or below that budget. Lowering it later is instant.
  3. Add a session reminder so you notice how long you have been playing.
  4. Know where the time-out button is. Decide now how long a break you would take after a bad session.
  5. Tell someone you trust what your budget is. Saying it out loud makes it real.

Doing this while you are calm is the whole trick. Limits set in the heat of a session rarely hold.

Habits that help

  • Decide your budget before you start, and treat it like a ticket to a show.
  • Take regular breaks. Never play when tired, upset or after drinking.
  • Never chase losses, and never use money meant for bills, rent or food.
  • Keep play to a set time of day so it stays one hobby among many.

Warning signs worth noticing

Asking yourself these honestly is a good habit. Answering yes to even one is a reason to use a tool above or talk to someone.

  • Spending more on coins than you can comfortably afford.
  • Feeling the urge to play again right after a loss.
  • Playing longer than you meant to.
  • Someone close to you expressing concern.
  • Feeling guilty or ashamed after playing.
  • Trying to cut down and finding it hard.

Thinking traps to watch for

"I am due a win"

Every result is random and independent. A losing streak does not make a win more likely.

"That was so close"

A near miss is still a miss. It feels like progress, but it is not.

"I can win it back"

Chasing losses is the fastest way to lose more. Stop and take a break.

"I have a system"

No pattern or strategy can predict a random result.

Want a private check? Try the quick self-check. Nothing you tick is saved.

Where to get help

Free, confidential, 24/7

Call or text 1-800-MY-RESET (1-800-697-3738). In immediate danger, call 911.

Worried about someone else? Gently tell them what you have noticed, without blame, and share the number above. You can also email us if a loved one wants to self-exclude.

Worried about someone else?

  • Pick a calm moment, not straight after a loss or an argument.
  • Talk about what you have noticed, such as missed plans or money worries, without labels or blame.
  • Listen more than you talk, and do not try to fix everything at once.
  • Share the helpline. 1-800-MY-RESET supports family and friends too.
  • Look after yourself. You cannot carry it all alone.

If a loved one wants to self-exclude, they can do it in their account settings or by emailing support@monstersweeps.net.

Quick answers

Are limits and time-outs free?

Yes. Every player can use them at no cost.

Can I end a time-out early?

No. That is the point of it. Time-outs and self-exclusion cannot be ended early, so they protect you in a moment of weakness.

Can I lower a limit right away?

Yes. Lowering a limit takes effect immediately. Raising or removing a limit has a 24-hour wait.

Who can I talk to right now?

Free, confidential support is available 24/7 at 1-800-MY-RESET (1-800-697-3738). In immediate danger, call 911.